SHIPPING POLICY

Our shipping cost structure is as follows:

1)  All centres in South Africa: R60

2) For collection at our store: Free

3) Manufacturing & delivery time: 16 - 20 work days

Store Pick Up

Your order will be ready in 16 - 20 days. Please wait for notification before picking up your shoes. You will need your order confirmation and ID.
Store opening hours: 9 am - 5 pm Monday to Saturday

  • Zipp Zone, 377 Braam Pretorius street, Magalieskruin, Pretoria

RETURN, EXCHANGE & REPAIRS POLICY

In the event that you are not 100% satisfied with your purchase, and the item on return inspection shows no sign of use, you can return the article and either get a full refund or exchange the article for an item of similar value. Please note that we do not offer refunds or returns on sale items.

If you have any questions regarding returns please contact Zipp Zone at andrekok28@gmail.comor 012 548 9867.

Returns Process:

1) Contact us within 3 days of purchase to arrange your return or exchange

2) Depending on where you live, we will make specific courier arrangements with you

3) We will inspect your item and if it shows no sign of use, process your refund or exchange within 7 days

Repairs:

We have a 6 month warranty on all our shoes, and will always replace a shoelace should it break.

 

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